Live Status\Incident History

April 8, 2024

Site Unreachable

Outage

Opened: Apr 8, 2024, 1:31 PM UTC

Duration: 1m 7s

Affected services:Glass Web

  • Opened
    Apr 8, 2024, 1:31 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 8, 2024, 1:32 PM UTC

    Issue resolved on monitor recovery.

March 14, 2024

Site Unreachable

Outage

Opened: Mar 14, 2024, 5:35 PM UTC

Duration: 1m 8s

Affected services:Glass Web

  • Opened
    Mar 14, 2024, 5:35 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 14, 2024, 5:36 PM UTC

    Issue resolved on monitor recovery.

January 13, 2024

Site Unreachable

Outage

Opened: Jan 13, 2024, 4:56 PM UTC

Duration: 48s

Affected services:Glass Web

  • Opened
    Jan 13, 2024, 4:56 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 13, 2024, 4:56 PM UTC

    Issue resolved on monitor recovery.

January 6, 2024

Site Unreachable

Outage

Opened: Jan 6, 2024, 6:29 PM UTC

Duration: 46s

Affected services:Glass Web

  • Opened
    Jan 6, 2024, 6:29 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jan 6, 2024, 6:30 PM UTC

    Issue resolved on monitor recovery.

December 7, 2023

Servers under heavy load

Degraded Performance

Opened: Dec 7, 2023, 4:03 PM UTC

Duration: 44m 14s

Affected services:Glass Mobile APIGlass Web

  • Investigating
    Dec 7, 2023, 4:03 PM UTC
  • Monitoring
    Dec 7, 2023, 4:41 PM UTC
  • Resolved
    Dec 7, 2023, 4:47 PM UTC

December 5, 2023

Site Unreachable

Outage

Opened: Dec 5, 2023, 9:11 PM UTC

Duration: 2m 43s

Affected services:Glass Web

  • Opened
    Dec 5, 2023, 9:11 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Dec 5, 2023, 9:14 PM UTC

    Issue resolved on monitor recovery.

October 30, 2023

Site Unreachable

Outage

Opened: Oct 30, 2023, 2:47 PM UTC

Duration: 1m 19s

Affected services:Glass Web

  • Opened
    Oct 30, 2023, 2:47 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 30, 2023, 2:48 PM UTC

    Issue resolved on monitor recovery.

October 26, 2023

Site Unreachable

Outage

Opened: Oct 26, 2023, 1:44 PM UTC

Duration: 1m 38s

Affected services:Glass Web

  • Opened
    Oct 26, 2023, 1:44 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Oct 26, 2023, 1:46 PM UTC

    Issue resolved on monitor recovery.

September 20, 2023

Site Unreachable

Outage

Opened: Sep 20, 2023, 1:59 PM UTC

Duration: 32s

Affected services:Glass Web

  • Opened
    Sep 20, 2023, 1:59 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 20, 2023, 2:00 PM UTC

    Issue resolved on monitor recovery.

September 10, 2023

Site Unreachable

Outage

Opened: Sep 10, 2023, 3:41 PM UTC

Duration: 1m 38s

Affected services:Glass Web

  • Opened
    Sep 10, 2023, 3:41 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Sep 10, 2023, 3:42 PM UTC

    Issue resolved on monitor recovery.

August 8, 2023

Site Unreachable

Outage

Opened: Aug 8, 2023, 2:51 PM UTC

Duration: 59s

Affected services:Glass Web

  • Opened
    Aug 8, 2023, 2:51 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 8, 2023, 2:52 PM UTC

    Issue resolved on monitor recovery.

August 1, 2023

Site Unreachable

Outage

Opened: Aug 1, 2023, 2:25 PM UTC

Duration: 1m 30s

Affected services:Glass Web

  • Opened
    Aug 1, 2023, 2:25 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Aug 1, 2023, 2:27 PM UTC

    Issue resolved on monitor recovery.

July 31, 2023

Site Unreachable

Outage

Opened: Jul 31, 2023, 2:28 PM UTC

Duration: 1m 8s

Affected services:Glass Web

  • Opened
    Jul 31, 2023, 2:28 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 31, 2023, 2:29 PM UTC

    Issue resolved on monitor recovery.

July 27, 2023

Site Unreachable

Outage

Opened: Jul 27, 2023, 1:49 AM UTC

Duration: 1m 13s

Affected services:Glass Web

  • Opened
    Jul 27, 2023, 1:49 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 27, 2023, 1:51 AM UTC

    Issue resolved on monitor recovery.

July 16, 2023

Healthcheck Assertion Failed

Outage

Opened: Jul 16, 2023, 7:17 AM UTC

Duration: 16m 28s

Affected services:Glass Mobile API

  • Opened
    Jul 16, 2023, 7:17 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 16, 2023, 7:33 AM UTC

    Issue resolved on monitor recovery.

Database maintenance

Maintenance

Posted: Jul 16, 2023, 7:10 AM UTC

Affected services:Glass Mobile APIGlass Web

  • Identified
    Jul 16, 2023, 7:10 AM UTC

    We're performing some scheduled maintenance on our database. This means the app may be down for a couple of minutes. Sorry for any inconvenience, we're working to get things back up and running as soon as possible. Thanks for your patience!

  • Resolved
    Jul 16, 2023, 7:34 AM UTC

July 10, 2023

Site Unreachable

Outage

Opened: Jul 10, 2023, 1:37 PM UTC

Duration: 59s

Affected services:Glass Web

  • Opened
    Jul 10, 2023, 1:37 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 10, 2023, 1:38 PM UTC

    Issue resolved on monitor recovery.

July 4, 2023

Site Unreachable

Outage

Opened: Jul 4, 2023, 5:21 AM UTC

Duration: 1m 6s

Affected services:Glass Web

  • Opened
    Jul 4, 2023, 5:21 AM UTC

    Issue opened on monitor failure.

  • Resolved
    Jul 4, 2023, 5:22 AM UTC

    Issue resolved on monitor recovery.

June 28, 2023

Site Unreachable

Outage

Opened: Jun 28, 2023, 6:47 PM UTC

Duration: 59s

Affected services:Glass Web

  • Opened
    Jun 28, 2023, 6:47 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 28, 2023, 6:48 PM UTC

    Issue resolved on monitor recovery.

June 26, 2023

Site Unreachable

Outage

Opened: Jun 26, 2023, 2:33 PM UTC

Duration: 57s

Affected services:Glass Web

  • Opened
    Jun 26, 2023, 2:33 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Jun 26, 2023, 2:34 PM UTC

    Issue resolved on monitor recovery.

May 22, 2023

Site Unreachable

Outage

Opened: May 22, 2023, 9:39 PM UTC

Duration: 55s

Affected services:Glass Web

  • Opened
    May 22, 2023, 9:39 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 22, 2023, 9:40 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: May 22, 2023, 5:47 PM UTC

Duration: 27s

Affected services:Glass Web

  • Opened
    May 22, 2023, 5:47 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 22, 2023, 5:47 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: May 22, 2023, 2:24 PM UTC

Duration: 59s

Affected services:Glass Web

  • Opened
    May 22, 2023, 2:24 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 22, 2023, 2:25 PM UTC

    Issue resolved on monitor recovery.

Site Unreachable

Outage

Opened: May 22, 2023, 1:29 AM UTC

Duration: 1m 46s

Affected services:Glass Web

  • Opened
    May 22, 2023, 1:29 AM UTC

    Issue opened on monitor failure.

  • Resolved
    May 22, 2023, 1:31 AM UTC

    Issue resolved on monitor recovery.

May 19, 2023

Site Unreachable

Outage

Opened: May 19, 2023, 9:32 PM UTC

Duration: 1m 52s

Affected services:Glass Web

  • Opened
    May 19, 2023, 9:32 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 19, 2023, 9:34 PM UTC

    Issue resolved on monitor recovery.

May 18, 2023

Site Unreachable

Outage

Opened: May 18, 2023, 9:05 PM UTC

Duration: 1m 1s

Affected services:Glass Web

  • Opened
    May 18, 2023, 9:05 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 18, 2023, 9:06 PM UTC

    Issue resolved on monitor recovery.

May 15, 2023

Site Unreachable

Outage

Opened: May 15, 2023, 1:44 PM UTC

Duration: 58s

Affected services:Glass Web

  • Opened
    May 15, 2023, 1:44 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 15, 2023, 1:45 PM UTC

    Issue resolved on monitor recovery.

May 13, 2023

Site Unreachable

Outage

Opened: May 13, 2023, 10:06 PM UTC

Duration: 1m 24s

Affected services:Glass Web

  • Opened
    May 13, 2023, 10:06 PM UTC

    Issue opened on monitor failure.

  • Resolved
    May 13, 2023, 10:08 PM UTC

    Issue resolved on monitor recovery.

April 10, 2023

Site Unreachable

Outage

Opened: Apr 10, 2023, 2:30 PM UTC

Duration: 1m 18s

Affected services:Glass Web

  • Opened
    Apr 10, 2023, 2:30 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 10, 2023, 2:32 PM UTC

    Issue resolved on monitor recovery.

April 7, 2023

Site Unreachable

Outage

Opened: Apr 7, 2023, 2:45 PM UTC

Duration: 51s

Affected services:Glass Web

  • Opened
    Apr 7, 2023, 2:45 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Apr 7, 2023, 2:46 PM UTC

    Issue resolved on monitor recovery.

March 30, 2023

Site Unreachable

Outage

Opened: Mar 30, 2023, 1:40 PM UTC

Duration: 55s

Affected services:Glass Web

  • Opened
    Mar 30, 2023, 1:40 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 30, 2023, 1:41 PM UTC

    Issue resolved on monitor recovery.

March 23, 2023

Servers under heavy load

Degraded Performance

Opened: Mar 23, 2023, 1:40 PM UTC

Duration: 2m 22s

  • Identified
    Mar 23, 2023, 1:38 PM UTC

    Our database server is currently under heavy load, and we're actively investigating the situation. Our team is working hard to resolve the issue as quickly as possible, and we apologize for any inconvenience this may cause. We'll keep you updated with any further developments, so please stay tuned. Thanks for your patience and understanding!

  • Resolved
    Mar 23, 2023, 1:42 PM UTC

March 7, 2023

Site Unreachable

Outage

Opened: Mar 7, 2023, 7:14 PM UTC

Duration: 46s

Affected services:Glass Web

  • Opened
    Mar 7, 2023, 7:14 PM UTC

    Issue opened on monitor failure.

  • Resolved
    Mar 7, 2023, 7:15 PM UTC

    Issue resolved on monitor recovery.

January 28, 2023

Database upgrades

Maintenance

Posted: Jan 28, 2023, 7:47 AM UTC

Affected services:Glass Mobile APIGlass Web

  • Monitoring
    Jan 28, 2023, 7:44 AM UTC

    We're performing some scheduled maintenance on our database. This means the app may be down for a couple of minutes. Sorry for any inconvenience, we're working to get things back up and running as soon as possible. Thanks for your patience!

  • Resolved
    Jan 28, 2023, 8:02 AM UTC

December 8, 2022

Response Assertion Failed

Outage

Opened: Dec 8, 2022, 7:02 AM UTC

Duration: 12m 17s

  • Opened
    Dec 8, 2022, 7:02 AM UTC

    Incident opened on monitor failure.

  • Identified
    Dec 8, 2022, 7:04 AM UTC

    We are currently doing some work on our databases, which means there might be a few minutes of downtime. We apologize for any inconvenience and appreciate your patience while we make some updates.

  • Resolved
    Dec 8, 2022, 7:14 AM UTC

    Incident resolved on monitor recovery.